In improving their program for low-income single-parent families in Larimer County, our client learned more than they anticipated
In moving towards the goal of helping families in need become self-sufficient, Project Self-Sufficiency advisors help parents navigate through an impressive array of support services: finances, education, employment, childcare, transportation, housing.
Personal connection and concrete support lead to great impacts
Through interviews with program participants, we helped our client learn that the “informal” support that program staff offer—the personal connection, listening, and building confidence—was just as important as the concrete supports. This insight helped stakeholders understand the impact of their program outside the traditional focus on formal outcomes